End User Agreement for Ice Butcher Website

This End User Agreement (“Agreement”) is entered into between you (“User” or “you”) and Ice Butcher, formerly known as Sculptured Ice Occasions, a provider of premium ice sculptures and related products, including online sales (“Ice Butcher,” “we,” or “us”). By accessing or using the Ice Butcher website (the “Website”) and purchasing products from it, you agree to be bound by the terms and conditions of this Agreement.

1. Acceptance of Terms

By using the Website and purchasing products from Ice Butcher, you agree to comply with and be bound by this Agreement. If you do not agree with these terms, please do not use the Website or purchase products from Ice Butcher.

2. Description of Services

Ice Butcher provides an online platform for the sale of premium ice sculptures, cocktail cubes, spheres, inclusion cubes, and other related products (“Products”). The Website also offers information about the company, its history, and its commitment to delivering high-quality products for events.

3. Product Orders and Payment

When placing an order on the Website, you agree to provide accurate and complete information, including payment information. Ice Butcher reserves the right to refuse or cancel any order at its sole discretion. Payment for products is processed securely through the Website, and you agree to abide by the terms of the payment processor.

4. Shipping and Delivery

Ice Butcher will make commercially reasonable efforts to deliver products in a timely manner. However, delivery times may vary, and Ice Butcher is not responsible for delays caused by external factors beyond its control. You are responsible for providing accurate shipping information, and any additional costs incurred due to inaccurate information will be your responsibility.

5. Product Quality and Satisfaction

Ice Butcher is committed to delivering high-quality products. If you are not satisfied with your purchase, please contact Ice Butcher’s customer service within a reasonable time frame. Ice Butcher will work to address your concerns and may offer a refund or replacement at its sole discretion.

6. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and trademarks, is the property of Ice Butcher and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without the express written consent of Ice Butcher.

7. Limitation of Liability

To the extent permitted by law, Ice Butcher shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the Website or the purchase of products.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

9. Changes to the Agreement

Ice Butcher reserves the right to modify this Agreement at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review this Agreement periodically for updates.

By using the Ice Butcher Website and purchasing products, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this End User Agreement. If you have any questions or concerns, please contact Ice Butcher’s customer service.